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The Daily / No. 116 / Opinion

Ordered by wire transfer within minutes

My B&W mistake took me too long to admit, and once I understood it, correcting it took one phone call and a few minutes.

KDAbout 2 min read
a phone face down beside a car key and a dealer's delivery note on a desk, a large amplifier crate visible through a doorway behind.

My new B&W Diamonds sounded hollow, and it took me far too long to accept why. The correction, once I did, took a few minutes and a wire transfer.

First I blamed the speakers. I called my dealer, yelled, and told him they were defective, and he calmly reminded me that he had warned me they were not made for my Yamaha receiver. Yamaha had been my go-to for years, so I did not believe him. I called the B&W distributor and their headquarters instead, and they asked why nobody had told me about the limits of my amplification.

Then the light came on, and I remembered the blue meters at Dubai Audio. I picked up the phone, checked my bank account, checked the price of a McIntosh integrated and ordered the MA9500 for same-day delivery. Solid state, because I did not want the complexity of tubes, and paid for within minutes.

That speed was not impatience. Once I had decided, I wanted the best available at that level for those speakers, no excuses, no compromises. The slow part of a mistake is admitting it; correcting it, once you finally understand it, can take less time than the argument you had before.

I spent longer arguing with my dealer than paying for the cure. That ratio is the whole lesson.

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